What Is Workplace Conflict Coaching?
Conflict coaching is one-on-one assistance with particularly challenging interpersonal problems in the workplace. A conflict coach works with you and/or your staff to develop new perspectives and options for moving forward.
Conflict coaching is:
A supportive process that ensures that your individual needs are met. Your coach will help you to identify different methods and ways to handle conflict independently and with greater confidence.
Coaching most often involves phone sessions, at your convenience and in a way that will not interfere with your work schedule. Conflict isn’t convenient, but coaching is. To learn more click here.
Why Use Conflict Coaching?
Conflict coaching helps you:
- Clarify your thinking
- Establish priorities
- Create a plan for meeting objectives
- Develop positive communication techniques and styles
The goal is not to help you “win” a current conflict, but to help you think about it differently and practice lifelong skills you can apply to any situation. Coaching can be used as a preventative or proactive measure when companies are dealing with significant change, before tensions have the chance to reach untenable levels and sometimes after they have already boiled over and no one knows what to do.
Conflict coaching can also be used to help executives, managers, and other leaders proactively develop more effective communication and conflict resolution skills.
Who Uses a Conflict Coach?
Anyone working on a particularly difficult problem can benefit from conflict coaching. Usually our clients are engaged in conflict with someone at work (a co-worker or supervisor) and are unable to see any practical and acceptable ways forward. They might feel they can’t make a complaint without making things worse. The other party may have refused to mediate or even acknowledge that there is a problem. They feel stuck!
Who are our Conflict Coaches?