Courses and Training

Courses and Workshops on Alternative Dispute

and

Conflict Resolution – 2017

CONFLICT AND DISPUTE RESOLUTION SKILLS – Wed. Oct. 18 – Fri. Oct. 20, 2017

Introduction to Conflict Theory and Management (Sources, Elements, Stages & Levels of Conflict; Conflict Styles; Power, Rights, Interests & Conflict); Conflict Resolution Theory; Basics of Communication; the Dispute Resolution Process; ‘Principled’ Interest Based Negotiation.

Instructors, Days One & Two:- Sandra Howgate; Judy Tetlow; Ronald Price.

(Course starts at 1 pm on Wednesday)

2017 Fall CRDS Full Program- Course Outline RJ 20

2017- October Course-Registration-Form – Final


LEVEL TWO CONFLICT AND DISPUTE RESOLUTION APPLICATIONS  – Friday, October 20, 2017

A one-day Program also available as Day Three of the Course on Conflict and Dispute Resolution Skills:- Panel on Conflict Resolution Practitioner Skills (Aspects of Conflict Engagement – Conflict Coaching, Executive Conflict Coaching, Appreciative Enquiry; Understanding Attribution Theory and Its Correlation to Conflict; The Restorative Practice Model for Intervention). Clinic on Multi-Party Facilitation.

Instructors:- Kimberly Bain; Paula Heinemann; Judy Tetlow; Meaghan Welfare.

Level Two Conflict and Dispute Resolution Course Outline

2017- October Course-Registration-Form – Final


ELDER MEDIATION SKILLS AND RELATED TOPICS SUPPORTING SENIORS IN LATER LIFE DECISION MAKING – Friday, October 20/17

A one-day Program also available as Day Three elective of the Course on Conflict and Dispute Resolution Skills.

This is a one day Learning Institute. It is being presented in order to to reach a variety of professional roles who work with older adults who are on the later life pathway of needing assistance. There will be knowledge sessions in order to provide up to date information on pertinent topics such as Elder Abuse. There will be skills sessions in order to hone and practice successful facilitation skills with senior clients and their families. There will also be opportunities to dialogue and question experts in this increasingly demanding and growing field around supporting our older senior generations.
 
This Learning Institute will be of benefit for a wide range of professionals, including those who work in health care, residential care, investment services, legal services, social support services, financial services, and government agencies.

Coordinators/Instructors:- Deb Wood; Moira Moore.

Elder MSCO 2017 Course Outline

2017- October Course-Registration-Form – Final


SKILLS DEVELOPMENT FOR THE MEDIATOR AND CONFLICT RESOLUTION PRACTITIONER –   Friday, November 3 – Sunday, November. 5, 2017

Learn Mediation Concepts and Techniques, with experienced Coaches for Mediation Skills Training. On Day Three, choice of electives:- participation in sessions of  Programs on Negotiation Skills or Conflict Resolution in the Workplace  on November 5.

Instructors,  Days One & Two:- John Curtis; Sandra Howgate; Ronald Price; Mediation Coaches.

Fall 17 Skills Development – 3 Day Course Rev July 20

2017 November Course-Registration-Form – Final


MEDIATION SKILLS     Friday, November, 3 – Saturday, November 4, 2017

For persons interested in essential Mediation Skills training, and who are not currently seeking to acquire the qualifying 40-hour Certificate (see below), registrations are accepted for Days One & Two separately, the registration being designated as for the Course in Mediation Skills.

Fall 17 Skills Development – 3 day Course Outline

2017 November Course-Registration-Form – Final


NEGOTIATION SKILLS   Sunday, November 5, 2017 

A one-day Program also available as Day Three of the Course on Skills Development for the Mediator and Conflict Resolution Practitioner.

Session Titles:

Building Relationships at the Table

Structural Foundations for the Negotiation Process

Instructors:-  Kevan Flood; Maria Stebelsky.

Negotiation Skills – Course Outline – Nov 5th Rev July 20

2017 November Course-Registration-Form – Final


WORKSHOP ON CONFLICT RESOLUTION IN THE WORKPLACE  Sunday,  November 5, 2017

A one-day Conference/Workshop, also available as Day Three of the Course on Skills Development for the Mediator and Conflict Resolution Practitioner. Reference:- See posting for Workplace Conflict Resolution Group on the Mediation Centre’s web site.

Instructors:- Kimberly Bain; John Curtis; Neil Donnelly; Meaghan Welfare.

Conflict Resolution in the Workplace – Course Outline – Nov 5th

2017 November Course-Registration-Form – Final

 



 

SPRING 2018 PROSPECTIVE OFFERINGS



 

MEDIATION SKILLS BUILDER ONE DAY INTENSIVE PROGRAM – 2018 dates TBD

An intensive one-day offering designed to provide people already familiar with the mediation process an opportunity to practice their skills in a simulated mediation under the guidance of one of our experienced coaches.

Instructor: John Curtis

Coaches : TBD


THE ROLES OF PROFESSIONAL WOMEN: CONFLICT RESOLUTION AND CONFLICT RESOLUTION SKILLS IN SPECIAL CONTEXT – Dates TBD

A special offering by Women Roster Members and other Women  Professionals associated with MCSO addressing the experience of Women in Professional Roles, and Conflict Resolution Theory and Skills that can be utilized to facilitate enhanced professional experience.

Instructors:- Kimberly Bain, CPF; Barbara Castel, Profile on MCSO web site; Paula Heinemann, Q. Med., MBA; Heidi Penning, Equity Advisor, Queen’s; Meaghan Welfare, Director, Conflict Engagement, Inc.


ADVANCED CERTIFICATE

From time to time, the Mediation Centre has offered a three-day “Advanced Certificate Mediation Training” Course. The limited enrolment Course, for those who have already completed Mediation Training, has been designed to the specifications for the 5-day, 40 hours of “Specialized Mediation and Related Training” outlined as a requirement for the Qualified Mediator (Q. Med.) designation by the ADR Institute of Canada.

A decision has not as yet been taken on whether the “Advanced Certificate Mediation TrainingCourse will be offered in 2018. However, one can qualify for the Advanced Certificate by putting together a three-day Program comprising a mix of the one-day Courses outlined above taken individually, or other approved one-day MCSO Courses taken earlier.

Advanced Certificate Requirements


Who Are these Programs For?

These Programs are for persons interested in acquiring the knowledge, theoretical background and practical skills developed in the context of Negotiation and Mediation, for use in the expanding fields of dispute and conflict resolution. It addresses the roles of managers and officers in both public and private sectors, lawyers, human resources professionals, grievance officers, educators and others engaged in activities in which outcomes can be enhanced by the effective use of these skills.

“MEDIATION AND CONFLICT RESOLUTION PRACTITIONER” as a title reflects a recognition that most who take a Program such as is offered by MCSO are not necessarily aiming at becoming Mediators in the conventional sense in which that word is used – rather they are focused on a wide range of contexts in which to apply the foundational principles of conflict resolution that are used by all Conflict Resolution Practitioners,including Mediators.

The designation “Conflict Resolution Practitioner” applies to those who develop professional practices in Facilitation and other forms of Third Party Neutral inteventions in Workplace, Organizational and other settings. This designation appears on the MCSO web site to characterize the professional practices of a number of Members of the MCSO Roster.

Location:

All sessions of MCSO Courses, except for the Mediation Skills Builder Program, will be held at the Queen’s University Donald Gordon Conference Centre.

MCSO Certificates:

MCSO is in its 17th year of offering its established 40-hour Certificate Program on Alternative Dispute and Conflict Resolution, the standard entry-level qualification for the field of Mediation and Conflict Resolution. The MCSO Certificate comprises principally two intensive and interactive 20-hour component Courses in Workshop format, now styled:- “Essential Conflict Resolution and Negotiation Skills”; and “Skills Development for the Mediator and Conflict Resolution Practitioner”. Participation qualifies for Continuing Professional Development credits pursuant to the CPD Requirement of the Law Society of Upper Canada. Course offerings scheduled for 2017 also include others listed above as well as our continuing Course in the Queen’s University Graduate Program, Negotiation, Mediation and Facilitation in Public Disputes. Our Team of Instructors is drawn MCSO’s17 Roster Members.


For more information, including detailed descriptions for all MCSO Courses, Professional Profiles of Instructors, and Registration Forms, please consult the Centre’s web site www.mediatecentre.com, or contact us by telephone at 1.613.546.6334.