Courses and Training

Courses and Workshops on Alternative Dispute

and

Conflict Resolution – 2018

CONFLICT AND DISPUTE RESOLUTION SKILLS – Friday April 13 – Sunday April 15, 2018

Introduction to Conflict Theory and Management (Sources, Elements, Stages & Levels of Conflict; Conflict Styles; Power, Rights, Interests & Conflict); Conflict Resolution Theory; Basics of Communication; the Dispute Resolution Process; ‘Principled’ Interest Based Negotiation. On Day Three: — participation in Level Two Conflict and Dispute Resolution Applications sessions. Morning:-  The Restorative Practice Model for Intervention; The Dynamics of Conflict; Elder Mediation, Content and Skills Analysis: “Person Centred” Mediation. Afternoon:- ADR in Condominium, Construction and Related Disputes; Cross-Cultural Applications: ADR insights in Addressing Diversity and Equity – An Interactive Session; ADR Skill Sets for Urban Planning and Related Municipal Contexts..Days One & Two Instructors:- Sandra Howgate; Judy Tetlow; Ronald Price. Day Three Instructors listed with one-day Course below.

Agenda for Conflict and Dispute Resolution Skills – All 3 Days – Final

Registration Form


LEVEL TWO CONFLICT AND DISPUTE RESOLUTION APPLICATIONS  – Sunday April 15, 2018

This one-day Program is designed for three included groups. It serves as Day Three of the Course on Conflict and Dispute Resolution Skills. Secondly, and in accordance with our long- standing practice, it provides a continuing education offering for those who have completed MCSO’s 40-hour Certificate Program and who are interested in sustaining their learning connection with the Centre. Thirdly, it serves as with MCSO’s Community of Practice Program as a vehicle for coming together and on-going learning for MCSO Members themselves.

MORNING PROGRAM

RESTORATIVE PRACTICE MODEL FOR INTERVENTION

Judy Tetlow, MCSO Roster Member; MEND Intervention Specialist for the Youth Diversion Program & the Limestone District School Board (retired)

THE DYNAMICS OF CONFLICT

Neil Donnelly, Q.Med., Neil Donnelly & Associates

ELDER MEDIATION, CONTENT AND SKILLS ANALYSIS: A “PERSON CENTRED” TYPE OF MEDIATION

Deb Wood and Moira Moore,  MCSO Roster Members; MCSO Elder Mediation and Advocacy Group

     

AFTERNOON PROGRAM – ADR IN SELECTED CONTEXTS                                                                                                     

ADR IN CONDOMINIUM, CONSTRUCTION AND RELATED COMMERCIAL DISPUTES         

Colm Brannigan, C. Med., C. Arb., Mediator and Arbitrator, Brampton; Co-Author, Canadian Condominium Institute – Condo 300 Course Materials on Mediation and Arbitration; Lecturer, Faculty of Law, Queen’s University    

CROSS-  CULTURAL APPLICATIONS: ADR INSIGHTS IN ADDRESSING DIVERSITY AND EQUITY IN INSTITUTIONAL SETTINGS – An Interactive Session         

Ronald R. Price, Q.C., Professor Emeritus (Queen’s); Director of MCSO;

Heidi Penning, Equity Advisor, Queen’s University;

Alison Cummings, Training Coordinator, Queen’s University;

Anita Jack-Davies, Ph., President, Mosaic Cross-Cultural Solutions, and Author, Lawrencia’s Last Parang: On Race and Belonging as Black in Canada (forthcoming)                                                    

ADR SKILL SETS AND APPLICATIONS FOR URBAN PLANNING AND RELATED   MUNICIPAL CONTEXTS

Karen Wianecki, M.Pl. (Queen’s, 1985), Planner and Mediator, MCIP; President. Planning Solutions, Ajax, Ontario

Sarah Lumley, Graduate Student, School of Urban and Regional Planning, Department of Geography, Queen’s University

Agenda for Level Two Conflict Resolution Applications 2018

Registration Form


SKILLS DEVELOPMENT FOR THE MEDIATOR AND CONFLICT RESOLUTION PRACTITIONER (THREE DAYS, 20 HOURS)

Day One and Two – Mediation Skills – Saturday and Sunday, May 5 and 6, 2018

Learn Mediation Concepts and Techniques, with experienced Coaches for Mediation Skills Training.  This Course is not restricted to persons seeking to qualify for the 40-hour Certificate.    Instructors:- Sandra Howgate and John Curtis; Ronald Price; MCSO Team of Mediation Coaches.

Day Three Options

To enable Registrants to best meet their individual priorities in terms of areas of professional concentration, and also to provide flexibility for Registrants with limited time. The third day of this Course is left open to choices by those participating. The Course may be completed: by taking one of the other shorter Courses offered by the Mediation Centre; with  MCSO approval, completing a suitable Course taken elsewhere; or, again with approval, completing arrangements for taking a suitable Program on-line.

This arrangement has been made available to many individual Participants in the MCSO Program for a number of years. The decision has been taken to adopt this as the standard plan for the Course. We will be available to discuss options with persons who may wish to consider registering for the Course and completing the 40-hour Certificate on Alternative Dispute and Conflict Resolution.

Agenda for Skills Development for Conflict Resolution Practitioner

Registration Form


MEDIATION SKILLS BUILDER ONE DAY INTENSIVE PROGRAM – 2018 dates TBD

An intensive one-day offering designed to provide people already familiar with the mediation process an opportunity to practice their skills in a simulated mediation under the guidance of one of our experienced coaches.

Instructor: John Curtis

Coaches : TBD


WORSHOP ON CONFLICT RESOLUTION IN THE WORKPLACE  (Date T. B. D.)

A one-day Conference/Workshop. See posting for Workplace Conflict Resolution Group on the Mediation Centre’s web site.

Instructors:- Kimberly Bain, CPF; John Curtis, Mediator; Neil Donnelly, Q. Med; Meaghan Welfare, Director, MW Conflict Engagement Inc.


 

ADVANCED CERTIFICATE

From time to time, the Mediation Centre has offered a three-day “Advanced Certificate Mediation Training” Course. The limited enrolment Course, for those who have already completed Mediation Training, has been designed to the specifications for the 5-day, 40 hours of “Specialized Mediation and Related Training” outlined as a requirement for the Qualified Mediator (Q. Med.) designation by the ADR Institute of Canada.

A decision has not as yet been taken on whether the “Advanced Certificate Mediation TrainingCourse will be offered in 2018. However, one can qualify for the Advanced Certificate by putting together a three-day Program comprising a mix of the one-day Courses outlined above taken individually, or other approved one-day MCSO Courses taken earlier.

Advanced Certificate Requirements


Who Are these Programs For?

These Programs are for persons interested in acquiring the knowledge, theoretical background and practical skills developed in the context of Negotiation and Mediation, for use in the expanding fields of dispute and conflict resolution. It addresses the roles of managers and officers in both public and private sectors, lawyers, human resources professionals, grievance officers, educators and others engaged in activities in which outcomes can be enhanced by the effective use of these skills.

“MEDIATION AND CONFLICT RESOLUTION PRACTITIONER” as a title reflects a recognition that most who take a Program such as is offered by MCSO are not necessarily aiming at becoming Mediators in the conventional sense in which that word is used – rather they are focused on a wide range of contexts in which to apply the foundational principles of conflict resolution that are used by all Conflict Resolution Practitioners,including Mediators.

The designation “Conflict Resolution Practitioner” applies to those who develop professional practices in Facilitation and other forms of Third Party Neutral inteventions in Workplace, Organizational and other settings. This designation appears on the MCSO web site to characterize the professional practices of a number of Members of the MCSO Roster.

Location:

All sessions of MCSO Courses, except for the Mediation Skills Builder Program, will be held at the Queen’s University Donald Gordon Conference Centre.

MCSO Certificates:

MCSO is in its 18th year of offering its established 40-hour Certificate Program on Alternative Dispute and Conflict Resolution, the standard entry-level qualification for the field of Mediation and Conflict Resolution. The MCSO Certificate comprises principally two intensive and interactive 20-hour component Courses in Workshop format, now styled:- “Essential Conflict Resolution and Negotiation Skills”; and “Skills Development for the Mediator and Conflict Resolution Practitioner”. Participation qualifies for Continuing Professional Development credits pursuant to the CPD Requirement of the Law Society of Upper Canada.


For more information, including detailed descriptions for all MCSO Courses, Professional Profiles of Instructors, and Registration Forms, please consult the Centre’s web site www.mediatecentre.com, or contact us by telephone at 1.613.546.6334.